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Frequently Asked Questions

Q: How can I find out ideas for making things with ribbons?
A. See Laura's blog, www.lfntextiles.blogspot.com

Q: Where can I find the full line of LFN Textiles Ribbons?
A: Choose "ALL RIBBONS" category.

Q: How can I become a retail dealer for LFN Textiles Ribbons?
A. Call Renaissance Ribbons at 1-877-422-6601.

Q: What is the unit of measurement for a ribbon purchase?
A: The ribbon is purchased per yard (or 0.91 meters).

Q: How can I view the status of my order?
A: On the Service page enter your confirmation number.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: How will my order be shipped?
A: Orders are shipped USPS first class mail and international orders are shipped USPS regular airmail, unless the Priority Mail option is chosen.

Q: Do you ship internationally?
A: Yes, we ship internationally although, international orders can not be insured or tracked.

Q: When can I expect my ribbon to arrive?
A: LFN ships every order within 24 hours of receiving confirmation of payment.  In very rare cases, it may take 3 or 4 days maximum for the order to be sent.  If this is the case you will be notified.  Regular orders are sent USPS Priority Mail from zip code 47631 (Indiana) and should take 2-3 days to reach their destination.

Q: What happens if I am not automatically redirected to Paypal?
A: you must complete the purchase at Paypal before your order can be shipped.  If you are not taken to the Paypal page, note the total order amount, log into Paypal, and choose "send payment" to laura@lfntextiles.com for the exact amount of the order.

Q: What do I do if I lost my password?
A: Visit the lost password page for password recovery.

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